"The Annual"
FAQs
When can I drop my bike off?
- We ask that all bikes are in the workshop before 10am on the day of your work slot, regardless of the exact time slot you have booked in for. You can drop off your bike any day before & collect up to several days after your slot.
How long will my Service or Repair take?
- The timescale of your service or repair will depend on the amount of labour required and parts availability. Although we will try our hardest to complete the work within the timescale set during your online booking, we cannot guarantee this.
Can I change my appointment?
- We have a 24 hour cancellation policy. If you miss your appointment, or cancel with less than 24 hours notice, you may be blocked from making future online appointments. You can cancel or reschedule your booking up to 24 hours before your slot.
Are all your workshop slots available online?
- Not all available service/repair slots are available to book online, so for the latest availability please speak to us directly.
When can I drop my bike off?
- We ask that all bikes are in the workshop before 10am on the day of your work slot, regardless of the exact time slot you have booked in for. You can drop off your bike any day before & collect up to several days after your slot.
How long will my Service or Repair take?
- The timescale of your service or repair will depend on the amount of labour required and parts availability. Although we will try our hardest to complete the work within the timescale set during your online booking, we cannot guarantee this.
Can I change my appointment?
- We have a 24 hour cancellation policy. If you miss your appointment, or cancel with less than 24 hours notice, you may be blocked from making future online appointments. You can cancel or reschedule your booking up to 24 hours before your slot.
Are all your workshop slots available online?
- Not all available service/repair slots are available to book online, so for the latest availability please speak to us directly.
